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Delivery of heavy and bulky items such as paving, are delivered to kerbside on a large vehicle with tail-lift offloading. You MUST tell us at time of ordering if this vehicle is too large. We may occasionally be able to offer a smaller vehicle at extra cost on request.
The roads to your address must have a hard surface and be accessible by a large delivery vehicle. The route and your delivery location must be free from obstacles such as overhanging trees or cables.
Your delivery point must be flat, level and a hard surface such as concrete or tarmac. Grass, earth and gravel are NOT suitable surfaces. Delivery is made to kerbside only using a manual pump truck.
Inspect your goods upon delivery and record details of any obvious damages on the driver's documentation. In most cases, even if there are a few breakages, it is best to accept the delivery.
All paving pallets are heavy and sizeable. Once delivered, you will be responsible for moving the goods. Always ensure pallets are opened at the top, NOT the sides and remove the goods evenly from the centre of the pack to prevent tipping.
Although we do not use hi-ab (crane) or moffett (mini-forklift) deliveries as standard, we always attempt to upgrade larger orders to this type of vehicle when possible. Please contact us for further information.
Please contact us if you have any concerns regarding delivery. Refer to our contract terms for further details.
Delivery charges are already included in the price of the goods to all of the areas shown in the YELLOW zone on the map. In the BLUE and RED zones, a top-up delivery surcharge applies on certain products.
Postcodes: AL, B, BA, BB, BD, BH, BL, BN, BR, BS, CB, CH, CM, CO, CR, CT, CV, CW, DA, DE, DH, DL, DN, DY, E, EC, EN, FY, GL, GU, HA, HD, HG, HP, HR, HU, HX, IG, IP, KT, L, LA, LE, LN, LS, LU, M, ME, MK, NE, NP, NG, N, NN, NR, NW, OL, OX, PE, PO, PR, RG, RH, RM, S, SE, SG, SK, SL, SM, SN, SO, SP, SR, ST, SS, SW, TF, TN, TS, TW, UB, W, WA, WC, WD, WF, WN, WR, WS, WV, YO
Postcodes: CA, CF, DG, DT, EH, EX, G, KA, LD, LL, ML, PL, SA, SY, TA, TD, TQ. (Some exceptions apply)
Postcodes: AB, DD, FK, IV, KY, PA, PH, TR. (Some exceptions apply)
Please contact us for prices to other areas. We would be pleased to quote on overseas deliveries if required.
With most orders of paving, stone, composts, bark and rubber, delivery takes around 2-4 working days, based upon your order being placed before lunchtime on a working day.
Turf and sedum arrive the following day as the product is cut fresh on the morning of dispatch, so let us know when you need it and we will arrange to have the goods cut and delivered overnight to ensure they stay freshGarden buildings and structures range from around 7-30 working days.
All products on our website show an indicative delivery schedule, so it's best to refer to this for more product specific information.
Yes! We offer several different delivery options on most of our products to suit even the tightest of schedules!
Please find below the various options, their prices and the cut-off times for ordering:
Whilst we will make every effort to deliver in accordance with any booked delivery service and 99% of deliveries will arrive on time, we cannot guarantee a delivery schedule and any failure to deliver on a specified day or time will not be a breach of contract. Will will be unable to offer any compensation or cover any direct costs of delays by our third-party haulier. Do not arrange for your contractor or any equipment hire until your goods have arrived and been checked.
Unless you have already opted for a premium delivery on a specified day, we will make every effort to prebook all orders for large items with you once they reach your local delivery depot. You will only hear from the delivery company once your goods have travelled through the delivery network to arrive with the depot closest to you and this may take a couple of days following the day you placed your order.
Do not worry if you do not hear anything for a few days as the delivery day is usually only booked once the local depot to you commences scheduling.
Our trusted hauliers will usually deliver anytime between 8am and 6pm on your chosen delivery day. Some of our hauliers will provide tracking, however some of them do not, so unfortunately, we can never guarantee an exact time.
If you prefer, there is always the option to upgrade your delivery to an AM service, for an additional charge if this is more convenient for you.
Do I need to be in?
We do advise that you or a representative are on site upon arrival of delivery just in case the driver experiences any difficulties finding or accessing your property. This way the problem can quickly be resolved at the time instead of the driver potentially having to come back on a different day which will incur costly re-delivery charges.
In saying this, it is not mandatory that you are home for delivery and we can request your goods are left without signature if preferred. It is important to note however, that goods are left entirely at your own risk and we advise you to check your delivered items and report any problems to us as soon as possible, but within a maximum of 7 days. If the driver encounters any problems accessing your property or leaving the goods in a safe position whilst you are not at home, he/she may choose to abort the delivery and redelivery arrangements will be at your cost. In all cases, the driver will need to offload the goods from the vehicle quickly and soon after arriving at your property. Any delays preventing him/her from doing so will incur costs for waiting.
Will the driver require assistance?
More often than not, the driver will manage the delivery without a hitch. However in some circumstances, the driver will need assistance. For example:
As a general rule, all large goods produced by the same company/ brand will arrive as one delivery and goods from different companies will arrive separately. Small items such as sealants, paints and mortar products will always be sent out separately on a smaller courier service.
Don’t panic though, if there are parts of your order that are due to come separately, we will always aim to let you know.
Yes, it is best to open the plastic wrap and examine the goods prior to signing your acceptance of them arriving in a satisfactory condition. If you have damages, ensure this is recorded on the driver's docket / device and report to us immediately. If you are unable to check the goods whilst the driver waits, please sign as 'possible damage'.
Due to the nature of the goods and the distance they have travelled, you may encounter a couple of broken slabs. In the majority of cases, these may be used for the smaller cut pieces you will need for your project. It is usual practice to allow 10% extra over and above your calculated requirements for the project and this allows for offcuts. In the majority of cases, any broken slabs will be part of this 10% calculation. If you have a large quantity of breakages, please notify us within 7 days following delivery via email and with clear photographic evidence, ideally showing the goods damaged within their packaging. We will look to replace or refund you for the damages.
As standard, your goods will be delivered kerbside (on the road adjaent to the kerb). The driver at his discretion and with your permission, may attempt to move the goods closer to your property. In all cases, the ground must be level and firm such as tarmac or concrete.
For larger orders it may be possible for delivery to be made on a vehicle with crane or mini-forklift which will often enable offloading onto your property. We will discuss this with you if it is a feasible option.
No, smaller items such as jointing compound or sealer will come by a standard courier service van. Some items such as base aggregates (sharp sand, cement etc) will arrive on a vehicle with crane offload.
All paving products sold by Paving Superstore are tested and conform to UKCA standards and hold a Declaration of Performance Certificate. This sets us aside from many other websites and guarantees you are buying a quality product designed to last. Let us tell you a bit more:
Strict EU regulations were introduced in 2013 to ensure all paving sold in the UK meets the minimum standards set out under European standards EN1341 (flagstones), EN1342 (setts) and EN1343 (kerbs), however MOST companies selling paving online DO NOT adhere to these legal requirements as it is not heavily policed by Trading Standards. ALL paving products sold by Paving Superstore are manufactured by leading brands and DO meet these standards. All products are CE marked / UKCA / UKAS accredited. UKAS is the National Accreditation body for the United Kingdom appointed by the government to ensure products meet the high standards needed to attain certification. All products also hold a valid Declaration of Performance certificate which details the tests and results for each of the necessary criteria which guarantees you that the products we sell are fit for purpose.
Test Process
The water absorption test measures the amount of water a stone can hold when fully saturated. This is expressed as a percentage of the total weight. So, a result of 1% means that when fully saturated, 1% of a stone’s weight will be water. As a guide, paving such as porcelain is usually less than 0.5% porosity, granite is around 0.5%, sandstone and limestone are in the region of 1-3% and concrete, 6%
Why is this important?
This is an indicator to how quickly stains will soak in and how quickly a stone will look dirty. The lower the number, the better it will deal with staining. Obviously other factors such as colour and texture will also play a part in the likelihood of staining. High levels of water absorption are also associated with increased algae growth which is known to be a problem with poor quality stone as this is often more porous as a result of it being an inferior standard.
Frost resistance testing is called the Freeze/ Thaw test and is conducted by repeatedly freezing the paving to -40 Fahrenheit and then thawing it, before repeating the cycle again. During this process the paving will lose some of its flexibility and the key to good quality paving is that it does not lose a high level of resilience during the test cycle. Losses in Mpa should not exceed 5 Mpa
with very low temperatures. Paving which is overly porous will crack in frost and it is essential that paving is tested to the above standard to be sure it can cope in all weathers.
The ‘flexural strength’ test shows how much bending a paving unit can be put under before it breaks. This is an important test measurement for paving, but not really for setts or blocks as they are not large enough to bend. The test data is normally expressed in mega pascals (Mpa) with higher numbers being better. A typical measurement with sandstone is over 13 Mpa, concrete 5 Mpa and porcelain is often over 40 Mpa
The flexural strength is important as it ensures the paving is not overly brittle which would cause difficulties when handling and laying.
The ‘compressive strength’ test shows how much a stone can be squashed before it breaks. This is most important for setts and blocks as these are often used on driveways. It’s expressed in mega pascals (Mpa) with higher numbers being better.
The compressive strength rating is important when deciding on stone suitable for a driveway or commercial setting where excessive weight will be applied to the paving. Paving that does not pass the required standard will not support any excessive loading.
Slip resistance testing is a complex and varied area however the two main tests for domestic paving are either the pendulum test (PTV) or the ramp test (R rating). With the pendulum test, a pendulum is swung over the surface of the stone which will slow it down. The rougher the surface, the more it will slow the pendulum and the higher the value (PTV). It is tested both wet and dry. The lowest permitted value for external use when wet is 36.
The ramp test (R rating) is often used for porcelain paving and this is conducted using a ramp which is gradually raised. Oil is applied to the ramp and a test person walks onto the ramp wearing boots. The measurement is taken from the point at which they slip. R11 is the rating usually applied to porcelain paving and this is equivalent to the value of 34 to 51 in the PTV test data (pendulum test value).
Ensuring paving has good slip resistant qualities is important for outdoor usage, especially when used by children or elderly people. There is no point installing stone that does not meet the specified criteria for outdoor surfaces as it will be dangerous and not at all suited to purpose.
The following table shows the slip test data ratings for both test types and the recommended usage for paving conforming to each result.
Further to stringent test procedures, all paving sold through Paving Superstore is ethically sourced with all manufacturers belonging to the Ethical Trading Initiative or alternative schemes. This promises that:
Please ensure you only buy ethically sourced natural stone
Mon-Fri 9am-5pm
0800 002 9910
Many can be priced and ordered on our website. Here's how:
Other products can still be split down for you, but cannot be calculated online. For these, follow the on-screen prompts. In summary:
If you need any assistance, then please give us a call on 0800 002 9910 or contact us here
Pay simply by debit or credit card including Mastercard, Visa, Amex and ApplePay.
Select this option to receive a manual invoice for payment by card, BACS or cheque
Looking to order a large quantity of products? We typically say orders over 10 packs are classed as a bulk Order. If you would like a bulk quote, its simple and easy to do with our online Quote Request System. Simply follow the below steps and your quote will be compiled by one of dedicated team members.
Once we have received your quote we will be in touch to give you a price, this will come via email. If you are happy with the quote, let us know via email and we will approve the quote for you. Then you can log into your online account through our website and pay for your quote there and then. If you would also like to see the progress of your quote that can also be seen within your online account.
Looking for a price on a product which says POA. Its simple and easy to do with our online Quote Request System. Simply follow the below steps and your quote will be compiled by one of our dedicated team members.
Natural Paving smooth sandstone has a sawn and honed finish for a fine, eye-catching finish. Maple comes in a warm blend of beige, tan, cream and occasional rose tones. The surface and sides of this paving are sawn for contemporary style garden designs.
The origins of Talasey Ltd are founded in the history of its leading product brand, Natural Paving, which was established in 2004. Natural Paving (UK) Ltd became established after identifying a gap in the market for high quality, ethically sourced natural stone to the domestic landscaping market. Taking an early lead in this field the company quickly began supplying to Builders Merchants and Contractors UK wide.
Natural Paving's commitment to excellent quality and customer service has led to Natural Paving's current ranking as the number one independent supplier of natural stone to the UK landscaping industry, with full UK coverage, activities in Europe and a sister company in America, Natural Paving USA.
As Natural Paving grew, new product brands evolved with Pavetuf (2013), Vitripiazza (2014), Baksteen (2015), Luxigraze (2017) and Resiscape (2017). With such a diverse range of landscaping products Natural Paving was no longer the right 'umbrella' brand to encompass such an impressive array product brands and so the Talasey Ltd came into effect in 2017, as distributors of all the afore mentioned product brands, truly 'changing our landscape'
CE Marking and Declarations of Performance
Following an extensive and rigorous testing process in 2013, the complete Natural Paving range of flagstones, block paving, walling and accessories is fully accredited with CE Marking and come with official Declarations of Performance (DOPs). The tests were completed as part of the transition to the new Construction Products Regulation (CPR), which came into force on 1st July 2013 and requires that all products covered by a Harmonised European Standard (hEN) or European Technical Assessment (ETA) carry CE Marking to state their performance characteristics.
Sandstone Description:
Sandstone is a sedimentary rock that is primarily composed of sand-sized mineral particles or rock fragments. It is formed when loose grains of sand are deposited and bonded together by natural mineral agents such as silica, calcite, or iron oxide. Sandstone can be formed in a variety of environments including beaches, deserts, and riverbeds. The process of sandstone formation begins with the weathering of rocks, which causes the formation of sand particles. These sand particles are transported by wind or water and are deposited in a low-energy environment such as a riverbed or a beach. Over time, the sand grains become compacted and the mineral cementing agents fill the spaces between them, resulting in the solidification of the sand into a rock.
Sawn sandstone is sandstone that has been cut and shaped using a saw. It is a popular choice for paving material due to its durability and aesthetic appeal. Sawn sandstone is good as a paving material because it has a high compressive strength, which means it can withstand heavy foot traffic and weight without cracking or breaking. In addition, sawn sandstone comes in a variety of colours which allows for a range of design possibilities.
Sawn sandstone paving is available in a range of different textures, often relying on secondary processing to achieve these finishes. These include:
Smooth or Honed Sawn Sandstone - Honed sandstone paving is a type of sandstone that has firstly been sawn flat and then been smoothed or honed to create a flat, even surface. The honing process involves grinding the surface of the sandstone with abrasive tools to remove any rough spots or unevenness. This results in a smooth to the touch finish which is ideally suited to modern and contemporary style gardens. This finish is usually combined with a calibrated thickness of stone where the paving is cut to an relatively even thickness to ease laying. Sawn and honed sandstone paving will often have sawn straight edges to the slabs as well, although this is not always the case, so refer the the product description for more details on the edge finish of each paving product.
Sandblasted or Shotblasted Sawn Sandstone - Sandblasted or shotblasted sawn sandstone is a type of sandstone that has firstly been sawn flat and then treated with high-pressure sand or shotblasting to create a stipple textured and slip resistant surface. This process involves shooting tiny abrasive particles, such as sand or steel shots, at the surface of the sawn sandstone under high pressure. This action roughens the surface of the sandstone and creates a textured finish that provides a high level of slip resistance. In addition to its practical benefits, sandblasted or shotblasted sawn sandstone also has a unique and attractive appearance. The textured surface creates a striking visual effect that enhances the natural beauty of the stone. This finish of sawn sandstone is usually produced with a calibrated thickness stone where the variation in the thickness of the slab is kept to a minimum to ease laying. Sandblasted and shotblasted sawn sandstone sandstone paving will often have sawn straight edges to the slabs as well, although this is not always the case, so refer the the product description for more details on the edge finish of each paving product.
Flamed Sawn Sandstone - Flamed sawn sandstone paving is a type of sandstone that has firstly been sawn flat and then subjected to high temperatures using a tool similar to a flame-thrower to create a unique water-weathered appearance and slip resistant surface. The process of producing flamed sawn sandstone involves exposing the surface of the stone to high heat, which causes the grains to expand and crack. The surface is then rapidly cooled with water, which causes the outer layer and softer minerals of the stone to flake off, creating a very natural looking weathered finish with occasional gentle ripples. This paving is ideally suited to contemporary styled designs, however would work equally well where a softer, riven surface is desired. This paving is generally calibrated in thickness and therefore, considered easier to lay. It will often have sawn edges, however read the product description for full details.
Tumbled Sawn Sandstone - This sandstone has been sawn and then tumbled to give it a weathered and aged appearance. The process of tumbling sawn sandstone involves placing the stone in a tumbler machine and then rotating it with water and small stones to wear down the surface and edges of the stone. This results in a natural-looking finish that is softer and more rounded than the sharp edges of sawn sandstone. This process sometimes causes imperfections along the edges, but overall gives a softer appearance. Tumbled sawn sandstone is a popular choice for outdoor paving projects due to its rustic and charming appearance. Whilst the stone is still flat and clean cut, the tumbling process gives the impression that the stone has been in place for a long time, and can provide an attractive contrast to more modern architectural styles. Sawn sandstone is usually created at a calibrated, even thickness making it easier to lay. The edges will usually be sawn, prior to tumbling, but refer to the product details for a full description of the product.
Sandstone Colours:
Sandstone paving offers a palette of breathtaking hues, like nature's own colour chart, making it a popular choice for outdoor landscaping and paving projects. With sawn sandstone products, the colours often appear subtle and blended and with textured finishes such as sandblasted and shotblasted stone, the subtle variations on each paving slab become less noticeable. The ranges comprise of a selection of core colours combined with subtle contrasting shades, and the balance of shades can vary between batches of even the same stone due to different seams in the stone quarry occurring over time. The colour intensity increases when the paving is wet. Most brands offer the same range of colours with slightly different names. BE AWARE that not ALL natural stone is the same quality. Over 50% of stone sold on many other websites may not conform to British Standards and could crack during cold weather.
The main colours options with sandstone are known as the following names and include these predominant shades:
Buff | Harvest | Camel | Sunset Buff | Sunrise | Country Buff - has honey buff colours with occasional pink and brown-grey tones. Warm neutral tones.
Raj Green | York Green | Lakeland | Forest Glen - a mix of grey-green, beige and occasional lilac and ideal for a cool neutral colour scheme. Popular for use on older properties as well as more modern homes.
Fossil Mint | Mint | Ivory | Golden Sand - this colour range has light cream colours with warm pink and occasional brown. It may include occasionl fossil imprints and bronze markings although the general appearance is a bright cream.
Kandla Grey | Promenade | Grey - a popular choice of light dove grey with very occasional buff and fairly consistent in tone. Works well with most property styles and colours.
Autumn Brown | Brown Multi - darker shades of brown and warm grey with occasional maroon tones. Creates a warm and inviting atmosphere especially where a darker colouring is required.
Modak | Modak Rose | Heather | Buff Pink - warm rich apricot and duky pink tones becoming rich plum and beige when wet. Ideal as a brighter option and superb for mediterranean styles.
Sagar Black | Graphite | Monsoon | Raven | Twilight - a mix of graphite and charcoal tones interspersed with warm buff tones. A classic colour that works well in older style properties. Generally more costly than other sandstone colours.
Raveena | Ravina | Rufina - this is one of the more vibrant shades of sandstone with rich purple colours combined with silver grey and buff tones. Exhibits rich colours when wet.
Indian York | Yorkshire Blend | Glendale | Old York - this sandstone has a contrasting colour palette of light dove grey and golden buff and has a banded appearance. It offers a good, economically priced alternative to British Yorkstone.
Natural Stone Characteristics:
All natural stone products are unique and will vary in colour and texture, often showing distinctive markings, minor imperfections and may include mineral deposits such as iron and quartzite. Edges may be handcut or sawn and may include slight irregularities such as chips and blemishes either from the manufacturing process or as part of the natural make up of the stone. Sizes are nominal and may vary and there may be dimensional tolerances affecting size and thickness in accordance with British Standards. Some paving manufacturers include the pointing allowance in the individual slab sizes whereas others include the pointing allowance in the overall pack coverage. The product images shown are as accurate as photographic processes allow and may appear differently in accordance with lighting conditions and screen calibration in addition to the natural variation occurring between batches. Images may not be a true representation of a particular product size, use or laying pattern. Descriptions provided offer a combination of the manufacturer's and our own opinion of the product's characteristics and features.
